Frequently Asked Questions
Welcome to the Cratic FAQ page! Here you will find answers to some of the most common questions about our services, products, and company policies. Whether you’re looking for details on how Cratic works, need help troubleshooting an issue, or want to learn more about our features, we’ve got you covered. If you have a question that isn’t listed below, feel free to send it to us, and we’ll make sure to add it to our FAQ. We’re committed to providing you with the information you need and appreciate your feedback to help us improve.
Our goal at Cratic isn’t to root out the bad apples. So we don’t label people as “toxic”. Instead, we help all employees communicate and work together better. There’s enormous value to be gained by helping teams resolve their issues and move forward.
Cratic is a standalone system. Right now there are many HRIS, so we look to our customers to tell us where they want us to integrate.
Cratic works with any metric our customers use to assess their team culture. Cratic uses eNPS the most often, because it is well known and a lot of research shows that it correlates to employee wellbeing and success. If your organization uses a different wellbeing metric, Cratic will improve that too.